Consumer Safety in the Use of Recycled Phone Numbers: A Legal Review of Consumer Protection

Ayunda Rahmayanti Dwiputri, Thea Farina, Nuraliah Ali — Mon, 30 Sep 2024 00:00:00 +0000

This study examines legal issues related to the recycling system of mobile phone numbers implemented by telecommunications service providers, which has the potential to harm consumers. The primary issue is the violation of consumer rights under Law Number 8 of 1999 concerning Consumer Protection, particularly regarding the incomplete deletion of the previous owner's personal data during the number recycling process. The aim of this research is to analyze the impact of the implementation of the mobile phone number recycling system on consumers and to assess the extent to which this system fails to comply with the Consumer Protection Law, resulting in losses for consumers, especially concerning privacy and data security. This study employs a normative juridical method, utilizing an analytical approach to legislation, with a focus on the Consumer Protection Law. The research also includes case studies related to consumer rights violations resulting from the inadequacies of the mobile phone number recycling system. The research findings indicate that the recycling system for mobile phone numbers has not been implemented in accordance with applicable regulations. Personal data from previous number owners is not completely deleted, allowing such data to remain accessible to the new users. As a result, new consumers face significant privacy risks, such as the potential misuse of their data. This situation leads to both material and immaterial losses for consumers, particularly in terms of security and comfort in using telecommunication services.

Integration of International Civil Law within the Framework of National Law in Indonesia: Challenges and Implications

Geralda Monalisa — Mon, 30 Sep 2024 00:00:00 +0000

The Era of globalization and rapid technological advancements have led to increasingly borderless economic, social, and cultural interactions. The territorial boundaries of a country are no longer significant barriers to the expansion of various human activities, often resulting in civil disputes that involve cross-border elements. This development necessitates the convergence of national legal systems while preserving their unique characteristics. International civil law plays a crucial role in aligning Indonesia's national legal framework to address the complex legal challenges posed by globalization. This paper examines the integration of international civil law within the national legal system of Indonesia, emphasizing the importance of accommodating foreign elements in civil cases. The presence of foreign elements in international civil disputes can be identified through two main factors: (1) Personal factors, where legal actions involve individuals with different nationalities; and (2) Territorial factors, where legal relationships or events occur abroad but involve parties with the same nationality. By analyzing these factors, this study highlights the significant role of international civil law in ensuring that Indonesia's legal system remains adaptive and relevant in an increasingly interconnected global landscape.

Palangka Law Review

Consumer Safety in the Use of Recycled Phone Numbers: A Legal Review of Consumer Protection

Integration of International Civil Law within the Framework of National Law in Indonesia: Challenges and Implications