Strengthening Rescue Operations: How Teamwork and Communication Shape Employee Performance at BASARNAS Palangka Raya
DOI:
https://doi.org/10.52300/jsm.v14i2.23527Keywords:
Job Involvment, Job Satisfaction, Employee PerformanceAbstract
The Effect of Job Involvement and Job Satisfaction on the Performance of Employees at the Mentawa Baru Ketapang District Office. Thesis Management Department/Study Program, concentration in Human Resource Management, Faculty of Economics and Business. Under the guidance of Prof. Dr. Yunikewaty, MM and Dra. Anike Retawati, MM. This study aims to determine the effect of job involvement (X1) and job satisfaction (X2) on employee performance (Y) in the Mentawa Baru Ketapang District Office. The research method used in this research is quantitative research. The population and sample in this study were employees of the Mentawa Baru Ketapang sub-district office, totaling 31 respondents. The collected data were analyzed using the SPSS (Statistical Product and Service Solution) statistical program, and using the IBS SPSS 26 software.The results of the study show that the work involvement variable has a positive and significant effect on employee performance. Job satisfaction variable has a positive and significant influence on employee performance. And simultaneously work involvement and job satisfaction have a positive and significant effect on employee performance at the Mentawa Baru Ketapang sub-district office
Downloads
References
Aditya, A., Roby, S., & Giovanni, J. (2024). The Influence of Transformational Leadership and Work Motivation on Employee Performance with Information Technology Adoption as a Moderating Variable. Jurnal Manajemen Sains dan Organisasi, 5(1), 21-31.
Alshaabani, A., Rudnák, I., & Oláh, J. (2021). The impact of trust and communication on the performance of humanitarian organizations. Journal of International Humanitarian Action, 6(1), 1-15.
Anderson, N. R., & West, M. A. (1998). Measuring climate for work group innovation: Development and validation of the team climate inventory. Journal of Organizational Behavior, 19(3), 235–258.
Arifin, A. (2012). Komunikasi organisasi: Sebuah pendekatan pragmatis. Bumi Aksara.
Blau, P. M. (2018). Exchange and power in social life. Routledge.
BNPB. (2024). Laporan kinerja dan kesiapsiagaan bencana tahun 2023. Badan Nasional Penanggulangan Bencana.
Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479–516.
Hakim, A. R. (2022). The influence of teamwork and work motivation on employee performance in safety-critical industries. Journal of Management Development, 41(4), 245-260.
Hamiruddin, H., Kurniawan, D., & Sari, M. (2019). The effect of teamwork and communication on employee performance in public service institutions. Jurnal Administrasi Publik, 15(2), 123-135.
Hardy, C., Lawrence, T. B., & Grant, D. (2023). Resilience and communication in emergency response teams. Human Relations, 76(5), 689-712.
Karim, M. F. (2024). Analisis risiko bencana banjir dan kebakaran hutan di Kalimantan Tengah. Penerbit Universitas Palangka Raya.
Kozlowski, S. W. J., & Ilgen, D. R. (2018). Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest, 7(3), 77–124.
Lestari, P., & Wibowo, A. (2020). Komunikasi organisasi dan kinerja karyawan pada lembaga pemerintah. Jurnal Manajemen dan Bisnis, 12(1), 45-60.
Liu, Y., Li, M., & Wang, Y. (2021). Communication failure in search and rescue operations: A case study analysis. Safety Science, 134, 105067.
Mahdi, O. R., Nassar, I. A., & Almsafir, M. K. (2020). The role of teamwork in the performance of emergency services: A systematic review. International Journal of Emergency Services, 9(2), 123-140.
Mahfudz, M., Fauzi, A., & Hidayat, R. (2021). Determinants of employee performance: A meta-analysis. Jurnal Ilmu Manajemen, 9(3), 321-335.
Martin, L., Liao, H., & Campbell, E. M. (2021). Directing for innovation: The effects of goal orientation and team climate. Journal of Applied Psychology, 106(9), 1329–1343.
Masyithah, D. (2018). Pengaruh teamwork dan disiplin kerja terhadap kinerja karyawan. Deepublish.
Mathieu, J. E., Hollenbeck, J. R., van Knippenberg, D., & Ilgen, D. R. (2019). A century of work teams in the Journal of Applied Psychology. Journal of Applied Psychology, 104(5), 593–620.
Men, L. R., O'Neil, J., & Ewing, M. (2022). The impact of leadership communication on employee trust and performance. International Journal of Business Communication, 59(2), 145-165.
Olanrewaju, O. I., Kineber, A. F., & Oke, A. E. (2020). Impact of teamwork on project performance in the construction industry. Journal of Engineering, Design and Technology, 18(6), 1879-1896.
Pandelaki, D. (2018). Teamwork dan pengaruhnya terhadap kinerja individu. Penerbit Andi.
Prasetyo, A. H. (2022). Communication accuracy and its impact on operational speed in public services. Public Administration Review, 82(4), 701-715.
Purba, E. A., Retawati, A., Hamzah, P., & Giovanni, J. (2025). Pengaruh Keterlibatan Kerja Dan Dukungan Organisasi Terhadap Perilaku Kerja Inovatif Pada Karyawan Gen Z Dengan Kepuasan Kerja Sebagai Variabel Mediasi: Studi Pada Karyawan Usaha Cake Di Kota Palangka Raya. Sibatik Journal: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 4(10), 3331-3350.
Purwanto, A., Bernarto, I., & Wijayanti, L. M. (2020). The effect of transformational leadership, communication, and job satisfaction on employee performance during COVID-19 pandemic. Journal of Asian Finance, Economics and Business, 7(12), 1067–1077.
Putra, A. S., & Dewi, R. K. (2021). Teamwork, komunikasi, dan kinerja karyawan: Studi pada perusahaan jasa. Jurnal Ekonomi dan Bisnis, 14(2), 210-225.
Putri, N. K. A., & Sariyathi, N. K. (2017). Pengaruh kepemimpinan transformasional, teamwork, dan komunikasi terhadap kinerja karyawan. *E-Jurnal Manajemen Universitas Udayana, 6*(3), 1245-1272.
Rahman, A. (2019). Sejarah dan peran BASARNAS dalam penanggulangan bencana di Indonesia. Penerbit Bumi Aksara.
Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson.
Rosyid, H. (2023). Communication chain and responder safety in Indonesian search and rescue operations. Disaster Prevention and Management, 32(1), 88-102.
Sari, D. P., & Nugroho, A. (2021). Komunikasi efektif dan kinerja organisasi publik. Jurnal Administrasi Negara, 17(1), 78-92.
Setia, I., & Hendry, H. (2018). The role of open communication in minimizing workplace conflict and enhancing performance. Journal of Business and Psychology, 33(4), 543-556.
Siyoto, S., & Sodik, M. A. (2015). Dasar metodologi penelitian. Literasi Media Publishing.
Sugiyono. (2018). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Suryani, E., Wahyuni, S., & Pratama, I. G. (2023). Kesiapsiagaan daerah dalam menghadapi bencana hidrometeorologi di Kalimantan Tengah. Jurnal Ilmu Lingkungan, 21(1), 155-170.
Tahir, M., & Yusuf, M. (2022). Teori organisasi dan kinerja karyawan. Rajawali Pers.
Tira, Y. T., Astikawati, Y., Pelipa, E. D., & Giovanni, J. (2025). Pengaruh Kompensasi Dan Motivasi Terhadap Peningkatan Kinerja Karyawan di PT. Buana Hijau Abadi. Jurnal Pendidikan Ekonomi (JURKAMI), 10(1).
Triana, D., Sari, M., & Firdaus, A. (2021). Teamwork quality and mission success in emergency medical services. International Journal of Emergency Services, 10(3), 345-360.
Widodo, P. (2022). Dinamika bencana alam di Kalimantan Tengah: Tantangan dan penanganan. Penerbit Unpar Press.
Wulandari, R. (2023). Komunikasi organisasi sebagai penentu kinerja karyawan di era digital. Jurnal Komunikasi Indonesia, 11(2), 112-128.
Xu, J., & Wang, Z. (2020). Trust-based communication and employee confidence in public institutions. Public Performance & Management Review, 43(5), 1124-1145.
